I reached out to the seller but it’s been almost 2 weeks and I have not heard from them. I threw them away and kept the cat ears (they are removable). vans style 66 Id just rather the stand have a more positive support and the LEDs to use standard colors. The foot bed was comfortable with good support and the sole is thick and bouncy enough to absorb shock--which was important to me as Im nursing an old back injury. vans style 66 They arent noise cancelling which is fine for me. vans style 66 Love it would order another one. If there was some way to insert gel soles, that could help, but the soles are sewn down. The sound quality is as good or better than my freyears old now, mid grade Sony ones. vans style 66 Huge disappointment - shame on Acorn for cheapening this slipper which was superb before! - I love the rubber soul as it makes cleaning the bottom of the slippers that much easier.
vans style 66